Delete My Data

Your privacy and data control

At Color by Yeti, we take your privacy seriously. All personal information is encrypted and stored securely. You have full control over your data and can request deletion at any time.

Your Data is Encrypted

We ensure that all personal information is encrypted, including:

  • Username
  • Email address
  • OAuth authentication methods
  • First names
  • Nicknames

This encryption protects your data while it's stored in our systems, ensuring your privacy and security.

How to Delete Your Account

You have two convenient options to delete your account and all associated personal data:

Option 1: Delete via the App

  1. Open the Color by Yeti app on your device
  2. Navigate to the Profile page
  3. Click the "Delete My Account" button
  4. Confirm your deletion request

Option 2: Request via Email

If you prefer to contact us directly, you can email us at support@sanoloux.com with the following information:

  • Your Device ID (you can find this in the Profile section of your app)
  • A clear request to manually delete your account

Email: support@sanoloux.com

What Gets Deleted

When you request account deletion, we will permanently remove all identifiable user data, including:

  • Username
  • Email address
  • OAuth authentication methods and tokens
  • First names
  • Nicknames
  • Device ID and associated identifiers

Note: You may also request to delete all associated data, including any artwork, creations, or other content you have created within the app. Please specify this in your deletion request.

Deletion Timeline

Once you contact support with the requested credentials (Device ID and deletion request), all identifiable user data will be permanently deleted from our systems within 7 days. You will receive a confirmation email once the deletion process is complete.

Questions or Concerns?

If you have any questions about data deletion, privacy, or need assistance with the deletion process, please don't hesitate to contact us at support@sanoloux.com. We're here to help.

Your Privacy Matters

We are committed to protecting your privacy and giving you full control over your personal data. All deletion requests are processed promptly and securely.